For all custom orders, please contact us directly via telephone or email. We require at least a month’s notice before the jewelry is needed. Orders required in less than a 2 weeks will incur an additional fee of 25% will be incurred. This will be communicated to you at the time of consultation, where an estimate of the total cost involved including a 50% initial deposit to proceed with the order and shipping fee will be communicated.
Shipping and Handling (regular shipping only) Canada and U.S Purchases (5-12 business days) UK & Ireland Purchases:(14-20 business days) GTA - Free shipping
How to measure It is essential to know where you want the first line of the beaded jewelry to sit on your neck. To measure your neck, get a favorite piece of your single line necklace that has the perfect size, measure it with a measuring tape, depending on how loose or tight you want it, this will give you an idea of what your neck measures depending on the jewelry style.
Tips: Longer length emphasises the bust while shorter lengths accentuate the neckline. Choker styles emphasises the neckline. Princess style sits just below the collar bone and is the most commonly used. Martinee style drops to the top of the bust and goes with most necklines, it is great for the sophisticated and professional look. Lariats style is chic and flexible in delivering sexier results, its best with low necklines and off shoulder dress styles. Bib Stylesis great for the pronounced, bold or statement looks.
To determine the size of yourbracelet, measure your wrist with a flexible measuring tape right below the wrist bone. This is your actual wrist measurement, depending on how loose you want it, you can add one or two centimetres to the actual measurement. An average person measures 7.5 inches. (Please advise if otherwise when placing your order)
Jewelry Care Storage: Its recommended to store your jewelry in an appropriate jewelry bag and store away from sunlight as the sun may fade gemstones. Cleaning:Use mild soapy water, rinse with cold water and pat with a soft cloth. Avoid soaking jewelry containing coral, pearls, turquoise as it can harm the polish on the stones.as it can harm the polish on the stones. It is important to apply lotions, hairspray. Oil, perfumes or other products before putting on your jewelry
Return Policy...........please read We want our customers to be happy with their jewelry, if you are unhappy with your purchased item for any reason, we will be glad to accept the item(s) back in the original condition it was sent.
All returns are subject to an administration fee for each item. Please email us directly for further instructions on shipment. Returns will ONLY be accepted if the order has been shipped back to us within 24hours after the order has been received from us. Evidenced by sending a valid tracking number.
The customer incurs all shipping related costs and shipping cost pertaining to the original order is non refundable. An email notification will be sent to you once a refund has been processed via the initial method of payment after receipt of the order. Please allow 10 to 15 business days.
As we take pride in satisfaction of our customers to ensure they are happy with our products, Returns are NOT available on custom made pieces or pieces that have been specifically designed to fit. .